Avani Sepang Goldcoast Resort

1) this is my 2nd time of staying in Avani Goldcoast Sepang and no doubt the breakfast are delicious and varities 2) the buggy service was very good, friendly local staff and cooperative

Breakfast was great due to fact the mix of local and western Cristina. Only issue we found was that last couple of days a lot of dishes were served cold . The staff we will take our hats off too , absolutely friendly , would assist always and always smiling . We would like to give a big thank you to you all and especially our driver to/ from airport - Jeffree, who could not do enough for myself and family . He is a freind for life and will remember him always . There are little things that need doing in our room as fix the roof leak in bathroom but overall it was an excellent stay and again tool staff were excellent, thank you . Your restaurants, especially the Chinese one hai sang Lou was absolutely fantastic and amazing with a very lovable staff followed closely by spoil spoil . Again thank you all for a memorable holiday . Glen and Donna Colman Room - 085

I love the vibe, the serene of the view.. never failed.. bedroom, living and balcony is comfy, good quality furniture and nice functional architecture.. good service

This is my 2nd stay since 2020. Not much improvements than before. Friendly staff and easy check-in, check out. It was a very pleasant stay as a family. Breakfast meals were variety but taste so-so and bland. Buggy service was okay, but needed to wait for 30 mins for checkouts. That was fine. Not much activities can be done around the resort. Private beach is not as clean as the other side, limited bicycle rides. If you’re searching for a relaxing & healing holiday, this could be it.

I recently stayed at Avani Sepang Gold Coast and encountered an issue with the air conditioning in my room. Upon informing customer service, they promptly sent their technician to troubleshoot the problem. Technicians Mr. Aizat and Mr. Aidin quickly identified a mechanical issue with the air conditioning unit. They reset the system and advised me to monitor it for 15 minutes. When it still wasn't cooling properly, I contacted customer service again, and they immediately arranged another room for me. I am extremely grateful for the excellent service provided by Mr. Aizat and Mr. Aidin; both were very polite and accommodating. The front desk and customer service staff were also incredibly helpful throughout the process. Additionally, a big thanks to the housekeeping team for maintaining such clean and comfortable rooms. Overall, the staff's prompt and courteous response made my stay a pleasant experience despite the initial issue. Thank you, AVANI SEPANG GOLD COAST